Searching for parts

Help! I'm not sure how to identify which part number is correct?

The first step would be to follow the instructions in the listing to find which board you should try to replace first. You can also watch the YouTube videos here. The only real way to properly troubleshoot / diagnose is by trial and error since there could be several boards that show similar symptoms and possibly more than 1 board not working. Sometimes the symptoms change. We typically recommend purchasing all the boards that you suspect will fix the TV so you have all the parts you may need. The only way to be sure to find the right part is to open up your TV, remove the board and search by the numbers on the stickers. You may have to search several before you find the correct one. If you search by TV model it will most likely NOT work. Please contact us for help troubleshooting, diagnosing or finding the correct part number.

Can I search by the number directly printed on the board?

No. You can use it to help find the part number but using just the number printed directly on the board will almost never lead you to the correct part, as there are many boards that are not compatible with each other but have the same board number. If you need help locating the part number use the live chat located at the bottom right corner of the page.

Can I search by TV Model number?

Technically yes but there is a high chance you do not purchase the correct one. Manufacturers will often make a TV model that has different chassis and boards inside. It is best to find the part number usually located on a sticker on the board.

Can you repair our TV for us?

Unfortunately we no longer repair TVs but if you need to locate a certified TV technician you can find one at https://tvrepairpros.com or https://nesda.wildapricot.org/find-service

My part doesn't show up, do you have other inventory not listed online yet?

YES! We have thousands of parts that have yet to be listed here on the site so please visit https://electropartsonline.com/bulk or contact us using the chat in the bottom right corner to see if we have a part that isn't listed.

My part is not in stock, when do you get more in stock?

We update inventory daily and are always getting more. You can sign up for a product out of stock notification when it comes back in stock. Contact us in the chat for an idea of when it may come back in stock or possible compatible parts that you may be able to use.

We found a cheaper price than yours. Do you price match?

Yes, we do! Make the purchase if you haven't already and send us a link of the competitor within 30 days . The competitor must have it in stock and have a similar warranty. We match price after shipping since ours is free (cause we're probably better than them) and we do not match all eBay listings / sellers. If you have an eBay link send it to us and we'll take a look and base it case by case. We don't price match and give an additional customer discounts on top.

Why do so many boards show up when I search for my part?

If there is more than one part (discount listings not included) then you are probably searching by the board number or TV model rather than part number. Locate the part number by trying to search by the numbers listed on a sticker. Contact us via chat if you need help finding the correct part number.

Your price is more than I have! Will you take what I can offer?

Possibly! You can submit a best offer and it will be addressed within 1 business day so keep an eye on your email. We will accept, deny or email you regarding a counter offer.

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