Coronavirus Update: We will stay open to ship all packages as normal for the time being. We are located in California and Indianapolis so we will be shipping, accepting returns, and answering emails as long as we are not forced otherwise. Please give extra time for any delays the shipping companies may experience.Note: We will not be answering phone calls but will attend to all emails within 24 hours. Email: website@electropartsonline.comPhone: (310)971-9249

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Privacy Policy

Policies

 

Shipping & Delivery

  • After paying through paypal or CC, it will usually take 1-2 business days (Monday through Friday only) to be shipped.
  • Depending on our volume of orders, some orders might be delayed by 24/48 hours.
  • Items will be shipped by the stated shipping method via USPS (Anything 9lb or less). UPS or USPS (Above 10 lbs)
  • Our shipping system is AUTOMATED this means that it is AUTOMATICALLY shipped to the address that you selected as your "ship to" address. Please be sure to select the right address. We are NOT responsible for any lost packages

 Domestic Shipment Information
 

  • Shipping is free within the contiguous United States and product will be shipped via USPS First Class Mail from our warehouse in either California or Indiana depending on inventory within 1-2 business days. Shipping transit may vary from 1-6 business days mail depending on where you live.

 International Shipping Information
 

  • We ship to all of North and South America based on a calculated shipping rate. We are not responsible for return shipping internationally. For shipping worldwide please contact us for a quote.

Privacy & Security

 Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. Collection of Information We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request.This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors.

Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the link below:

CONTACT US PAGE on this site

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Ordering

Order by mail, phone, e-mail or in person. Our toll-free customer service or general information, call 877-349-9269. You may not order by mail, email or phone. Minimum order allowed is $10.00. Mail order/internet/catalog/Store prices may vary. Due to the changing world situation, Please confirm price and availability before ordering. All sales final.

Payment, Pricing & Promotions

 Bank Checks/Money Orders process first-personal checks are not allowed. Credit cards are accepted (V/MC). For credit card orders, include the card number and expiration date. We prefer google or paypal payments. To avoid small order fee, charge at least $10.00. No COD orders. Cash, gold and silver accepted at the store. Canceled order fees apply. If you are unsure Call us. Small order fee ( under $10.00 ) is $10.00.

Viewing Order

We have state of the art shopping cart technology please review your order before committing to buy! If unsure we suggest you call our customer service line 877-349-9269 M - F 8am to 5pm pst. We are not responsabel for any ordering mistakes on yourt part.

Updating Account Information

To update your account information, click on the My Account link located at the top of each page on www.ezkliquidators.com. Then you will see options to modify your name, password, communications preferences, address book, and credit card information.

Warranty

  • Unless noted on product catalog listing. PLEASE CONTACT US AND GIVE US TIME TO RECTIFY ANY PROBLEMS WITH THE TRANSACTION BEFORE  ESCALATING ISSUES TO CREDIT COMPANIES, we will work wth you to resolve any issues
  • Warranty starts from the day you receive your package. If we have to exchange for any reason the warranty starts over when you receive your replacement
  • 180 Day Warranty for ALL PRODUCTS
  • Defective merchandise can be exchanged or returned for refund. If we do not have something similar to exchange with a refund will be given. If a refund is requested for any reason except being defective or error in shipping on our part we are subject to charged shipping fees.
  • We DO NOT charge restocking fees
  • Physically damaged & warranty seal tampered items will not be accepted
  • Please email us through the contact us section or live chat to set up a return before sending back any items
  • Customer representatives will be able to  assist you from 8 AM - 5 PM PST Mon-Fri
 

Product Conditions

We sell products in a variety of condition levels. If you prefer to buy only brand new items, we can fulfill your needs. However, our goal is to offer products that provide the utmost in value. Therefore if you are open-minded to alternative condition levels we can often substantially reduce your capital investment. Note that every item has, at least, a functionality warranty, no matter what the condition (unless stated on the product listing). So you know your investment is protected. Remember, we're are a liquidation / refurbisher of wholesale electronics. We NEVER sell inferior products, that's a promise. We offer the following condition levels:
 
 
What Is Refurbished Product

This product was originally purchased and returned to a major retailer. As a refurbishing company we inspect, test, service and repackage each component. In our testing, the unit was found to be fully functional and restored to factory settings. When listed as Refurbished, it was simply tested and found to be fully operational. If and when we service our units we use only parts from an authorized Manufacturers service center. The condition of this product may include light use, typically found on the bezel or casing of the unit from repackaging the item. At times the original package is not included with this purchase.

What Is A New Product

The product is new, sealed in it's factory packaging. Stands have been pulled out of a TV box and still have the original plastic wrap on it. Boards have been pulled from working TVs that the screens have been cracked.

What Is A New Open Box

The product is new, either in resealed factory packaging or replacement packaging. (Typically on hard drives this means that the drives have been re-bagged).The item may be a customer returned item.

What Is A Used Product

The product has been removed from working service. Often these are sourced through off-lease or industrial excess channels. These products vary in their usage due to age of system & type of service etc.. The cosmetic condition is not warranteed, however, hardware functionality is fully warranteed.

What is a Factory Refurbished Product

The product has been built, rebuilt or repaired at the original manufacturer's factory (Note we NEVER sell 3rd party repaired items, as we do not find them to be reliable enough). Often these products are extremely close to new in condition, except that they contain at least one recycled or repaired component. Failure rates are often lower on these devices since they have been far more thoroughly tested than new items.

What is a 3rd Party Refurbished Product

The product has been built, rebuilt or repaired by a 3rd party refurbishing company. Often these products are extremely close to new in condition, except that they contain at least one recycled or repaired component. Failure rates are often lower on these devices since they have been far more thoroughly tested than new items.

What is an AS-IS Product

If you are purchasing an item from the "As Is" section, you understand that you are purchasing an item with a visible imperfection. You must acknowledge that the product you receive may not look exactly like the product photo. THESE PRODUCTS ARE NON-RETURNABLE CLEARANCE ITEMS. ALL SALES FINAL. No refunds, exchanges, or credit are allowed on any items purchased from the "As Is" section. Normally these products are NON operational and are used for spare parts ONLY!
 

Errors in Catalog

We strive to post all items correctly, we do not misrepresent nor falsely post item descriptions in our catalog of product on purpose. If we for some reason have done we reserve the right to correct and repost the catalog listing at our discretion.