Hear stories of our clients victory in TV Repair


Michael Lopez
Michael Lopez
The TV had did not turn on and had no standby light
Electroparts online was very helpful at every turn.Step by step trouble shooting instructions to make sure I had isolated the problem. Once I found the problem they guided me through finding the correct board number to order. To make things better the shipping is included in the purchase with hassle free returns in case I still happened to order the wrong part number they will allow you to send it back free so you can get the correct part. Everything went smoothly first time. I installed the board plugged it in and there it was the TV screen lit up. From the TV breaking down and diagnosing the problem to putting it back together in working order all within a week my kids were back to watching cartoons and playing there games. I really am thankful for places like electroparts online it seems like they really looking out for peopl. There is no way I would've been able to send it out to repair they would of easily charged me a couple hundred dollars. Now we can enjoy our TV as it was without breaking the bank. Thanks again Electroparts online.
2019-02-04
BEST HDTV repair
BEST HDTV repair
Main board not reading HDMI ports
This set functions perfectly w/ the original main board.Just doesnt read the HDMI's;just a bad EEPROM chip.I decided just to change out the entire main board because Electro owed me a 50% off from when they LOST a part in their warehouse,didnt notify me for 2 weeks,and had to deal with a screaming customer for another 2 weeks while I found the part elsewhere.Anyhow,so Electro's part came in the mail last week and the board was completely DEAD. It looked like a 10 year old rebuilt it.Caps pointed any direction.Heat sink cover never fastened back down.It was a mess. So they promised to send me a WORKING TESTED ONE.Just got it.Guess what.ITS DEAD TOO.How do I know?The original board works just FINE.And yes I let the TV sit for a bloody HOUR with power.Ive fixed ALOT of Vizios and the Vizio logo SHOULD flash white to gold while the system is configuring.NOT just sit there half lit GOLD.The missing ribbon cable clamps are a nice touch! Im pretty damn sure LYING and saying a part is TESTED before it goes out can get them shut down.For the PREMIUM they charge for these parts,youre better off taking chances off ebay for a fraction of the price.Now I already had to knock 50 bucks off this guys repair because Electro Parts to shut my customer up.DONT DO BUSINESS WITH THESE CROOKS!!!!
2019-01-25
Jimmy
Jimmy
No Power
I Troubleshooted the Problem to the Power Board. Received the replacement Board ahead of delivery date, packaged perfectly, it works great and solved the problem. Will use them for future replacement parts.
2019-01-10
Darren
Darren
Bad board
I received a new mother board for my tv that was defective. They had a new board to me in 2 days that worked great. Good fast customer service.
2018-12-29
Sam Castro
Sam Castro
Samsung switching off constantly at startup and at bright flashing scenes.
I researched the problem on the internet, discovered that it's a thing with Samsungs of this generation, learned what the solution was, somehow got directed to this supplier and ordered a new power board. Swapped out the old for the new and my tv was fixed for less than $50!! I thought for sure it was a goner and that it wasn't worth taking to a repair shop since they would charge as much to fix it as a new one would cost. I'll come back to electropartsonline.com in a heartbeat the next time I have a tv that needs tlc. And the shipping arrived before the expected delivery date! I'll be a return customer for sure.
2018-10-28
Jianming She
Jianming She
No power
Very pleasant experience with electropartsonline, order process was smooth, shipping was very fast, packing was careful, and the board worked perfectly ! Nice online company, nice service! Two thumbs up!
2018-09-24
Christopher Martin
Christopher Martin
Wouldn't Turn On
My SEIKI 4K TV would not turn on, but the red LED at the bottom would illuminate when plugged into the wall. Initially, it appeared that the main board was the problem. Upon swapping it with one from ElectroParts, it still didn't work. They were very helpful in providing another main board just in case the replacement was defective. The TV still didn't work. So they provided me with a power board (after reinstalling the original main board). That did the trick! The TV turned back on. ElectroParts provided a refund for the difference between the more expensive main board and the less expensive power board. I fixed my $400 TV for just $25.
2018-09-20
Jim Heineman
Jim Heineman
Deffective video board
Excellent, no hassle return policy!
2018-09-13
Steve Grunin
Steve Grunin
would not power on
have a 5 yr old 50 inch smart tv that would not power on. between electroparts website and customer service I was able to diagnose the issue and repair for the cost of a $30 part. a new one would have cost $400 + the repair shop quoted between $189 and $289 over the phone. good job electroparts.
2018-08-13
Michael
Michael
Picture faded to black
Success! They found my part - T-con board - emailed me it was available, and shipped it to me really fast! It actually came while I was on vacation. After an hour spent installing it, more from ignorance on my part than difficulty, I have a beautiful, vibrant picture again. If there e is better customer service out there I haven't found it yet. Special thanks to Erica for finding my part after I couldn't! That's customer service!
2018-08-05
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